Privacy Policy

This Privacy Policy explains what information NEPA Pest Control LLC ("NEPA Pest Control", "we", "us") collects when you use nepapestcontrol.com, contact us, or request pest control services, and how we use it.

Information We Collect

Information you give us. When you fill out our quote or contact form, call, or email us, we collect the details you provide: your name, phone number, email address, city or town, and information about your pest problem and property. This is the information we need to respond to your request and schedule service.

Information collected automatically. Like most websites, we collect basic technical data when you visit — pages viewed, approximate location, device and browser type — through privacy-focused, aggregated website analytics. This data is not used to identify you personally.

How We Use Your Information

• To respond to quote requests, schedule inspections, and provide pest control services.
• To communicate with you about appointments, follow-ups, and warranty service.
• To improve our website and understand which services visitors are looking for.
• To meet legal, insurance, or record-keeping obligations.

We do not sell your personal information, and we do not share it with third parties for their own marketing purposes.

Cookies

This website uses minimal cookies and similar technologies, limited to what is needed for site functionality and aggregated analytics. You can disable cookies in your browser settings; the site will continue to work, though some analytics features will simply not count your visit.

Third-Party Services

We use a small number of trusted service providers to operate our business — for example website hosting and website analytics (Vercel). These providers process data only as needed to deliver their service to us and are bound by their own privacy policies. If our phone or form systems route your request through a communications provider, your contact details pass through that provider solely so we can respond to you.

Data Retention and Security

We keep customer and inquiry records only as long as needed to provide service, honor warranties, and meet legal obligations, and we take reasonable administrative and technical measures to protect them. No method of transmission or storage is 100% secure, but we limit access to your information to the people who need it to serve you.

Your Choices

You may ask us at any time to review, correct, or delete the personal information we hold about you, subject to records we must keep by law (for example, service and warranty records). To make a request, contact us using the details below.

Children's Privacy

Our services are directed to adults. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this policy from time to time. The "last updated" date above reflects the most recent version; material changes will be noted on this page.

Contact Us

Questions about this policy or your data? Reach us at +1 (570) 555-0134 or hello@nepapestcontrol.com. NEPA Pest Control, Scranton, PA 18503.